Shipping policy

Shipping Information

Retail Customers: After ordering online, you will receive an email confirmation from Annabel Trends containing your order details. We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via Eparcel within 5 working days; however if goods are unavailable delivery will take a little longer. If you wish to query a delivery please contact us at  info@annabeltrends.com. Any order placed by you is in effect an offer by you to purchase a product for the total price (including delivery and other charges) specified in this website. Your contract with Annabel Trends will only come into existence when you have fully paid for your order, your order has been accepted and your receipt has been confirmed.

Wholesale Customers: After ordering online, you will receive an email confirmation from Annabel Trends containing your order details. We will normally confirm receipt of your order within a few minutes of ordering. Any order placed by you is in effect an offer by you to purchase a product for the total price (including delivery and other charges) specified in this website. Delivery is by our freight carrier. Freight is based on cost to Annabel Trends.

Wholesale Shipping Costs will be calculated at time of invoicing. Shipping costs showing on website checkout, is only an estimate. 

Please do not add your card details to your Shopify account. If a card is added/saved to your Shopify account, you will be charged merchant fees.

As of July 1st 2023 please note the following changes:

  • MOST ORDERS OVER $1000 ex gst WILL BE CHARGED A FLAT RATE OF $50.00 ex gst.

**freight share costs may apply on large orders that require palletisation or on deliveries to remote locations**

  • ORDERS UNDER $1000 ex gst WILL CONTINUE TO BE CHARGED AS PER THE COST OF STANDARD FREIGHT CHARGES.
  • MINIMUM ORDER AMOUNT IS $300 ex gst.
  • CREDIT LIMIT OF $2000 ex gst on first orders
  • CREDIT LIMITS ARE AT THE DISCRETION OF ANNABEL TRENDS.
  • PRICES AND FREIGHT CHARGES MAY BE SUBJECT TO CHANGE WITHOUT NOTIFICATION.